This week I have started getting a few PayPal transaction disputes from people who have ordered the book and are wondering why they haven’t gotten it yet.
I am sure I have been very clear about this- all orders right now for the book are PREORDERS. The printing process is going on right now, as we speak (figuratively), in Korea through Asia Korea Printing, and the bound copies will shortly be shipping to me here in Minnesota. Printing was delayed somewhat by come color/value issues with the proofs, but that has been resolved and I had taken possible technical delays into account when estimating shipping dates. We are still on track for shipping copies in September, it’s just going to be late instead of early in the month. It takes a long time for thousands of copies of a book to ship from Korea to the U.S., as it comes by ship and train.
If I was not clear about the fact that an ordered copy of the book will not ship immediately, and that anyone who places the order is looking at late September (and actually we have so many pre-orders that new orders are looking at early October before we get caught up with fulfilling all orders) as when the books will ship, then I apologize. If this is making you nervous, please email me with your PayPal order number and I will issue you a complete refund and remove you from the shipping queue, which will be fulfilled in the order in which it was received. Please DO NOT open a “PayPal Dispute” to do this… those are for disputing transactions where the seller is not living up to their guarantees… and that is not the case. Note that you will lose your place in the shipping queue if you do this, but I don’t want to keep anyone’s money who is not comfortable with the wait.
I will be sending out a book printing update email on Monday or Tuesday to everyone who has placed a pre-order via PayPal.
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