Calling the iPhone Medics!!

January 7th, 2010 | Posted in It's All Geek to Me!

I don’t usually endorse products or services on The MAD Blog, so when I do you can bet it’s because I am really impressed with whatever it is I am recommending. UBreakIFix iPhone repair service is one of those exceptions. Here’s the story:

The entire Richmond family was visiting Universal’s Islands of Adventure theme park last week when my son Thomas had a disaster with his iPhone 3g. He took it out to type what was probably his 10,000th text message of the day when it slipped out of his grasp and fell face first to the sidewalk. When he picked it up it looked like this:

He has a protective case but didn’t have it on that day. Needless to say he was devastated because he knew two things:

  1. He was not going to have a phone for the rest of that trip and
  2. He was not going to get another iPhone

That second one is the killer. The reason is because iPhones may be (sort of) reasonably priced when you can get one with a 2 year contract with AT&T ($99 for his model), but what if you have only had your phone for a few months and are ineligible for a contract discount and you break it? Well, then you are SOL, because you will not be able to get a replacement for the contract price and will have to pay full retail for it. For a new 3Gs that is a whopping $399 for the 16gb and $499 for the 32gb. Whoa.

But hold on, to the rescue!

UBreakIFix is an iPhone repair service that will handle all sorts of repairs to your phone including replacing a broken touch screen, water damage, broken and unresponsive buttons, camera, rear casing and battery replacement. They have complete menus on their website, with detailed descriptions of what kinds of damage or problems you may have so you can self-diagnose the issues and order the right repair. They also have a diagnostic service that will determine what you need for you.

As it turned out Tom royally messed up his phone, not only breaking the touchscreen glass but also ruining the LCD screen. We needed both the glass and LCD replacement service… total cost with shipping was $149.00. Not exactly cheap but better than¬¨‚Ć $399 replacement phone. That kid has a lot of free snow shoveling to do this winter to pay that off… but he’d have been mowing the lawn for free all summer without UBreakIFix!

The best part was I shipped the phone off on Monday morning via overnight delivery, and we received the repaired and perfectly functioning phone back on Wednesday… 48 hour turnaround. The repairs were flawless and the phone is working just like new.

The phones are expensive and when something like that happens it’s nice to know there is a reliable and fast way to fix them that will save you some money.


  1. Corbett says:

    I was about to congratulate him when I saw the photo. I thought he’d been the first to discover iPhone’s maximum texting threshold.

  2. Ryan says:

    The next iphone screen should be made with this stuff.

  3. Warren App says:

    That’s what he gets for checking his email during the upside-down portion of the Hulk ride!

  4. Warren says:

    3GS 32 Gb – $499 – cheap!

    You’re a rich and famous cartoonist!

    Oh, wait, you work for MAD, huh?

    I got one of the AppleCare extended plans with my 3GS, but I have no clue whatsoever if it would cover that kind of damage. My hunch is no.

    It might be worth looking into getting one of those “Juice Pack” battery-extender cases; they double battery life, cost about $70, and – since they double battery life – are more likely to remain on the iPhone than not, I’d think.

  5. RC says:

    Hey, here’s a question, MAD mate!

    I’ve been considering buying an ipod touch as a cheaper way to get into the whole kindle dealie (my gal-pal has a kindle, loves it)–plus (and here’s the rub) for any other possible useful apps.

    Here’s the thing–I went on youtube to check out some ipod/iphone app reviews, and all the apps seemed to be a bunch of silly “fake lightsaber” gimmicks or very simplistic games. I realize this is because the people most likely to make a youtube video are teen boys and junior nerds, so there’s that.

    So, my question to you, master of all gizmos–nay, my challenge!–since your family has at least one of these iphone things, can you talk about any ipoddie apps that are actually useful or worthwhile? I just need a couple to look forward to along with the free kindle app to maybe actually take the plunge!

    Your serve!


New profile pic courtesy of my self-caricature for the Scott Maiko penned article “Gotcha! Mug Shots of Common (but Despicable) Criminals” from MAD 550

Workshops Ad

Dracula ad

Doctor Who Ad

Superman Ad

%d bloggers like this: